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Solution 02 — SaaS Scaling Program · 5 workshops

Your product should sell itself.

For SaaS companies with a working product that still rely on manual sales to onboard, convert and retain users. We rebuild the system around the product — so it activates, converts and grows users on its own.

The reality

Your product works.
The system around it doesn't.

"People sign up… and then nothing happens."

Users register but never reach their first real value. Free users stall and never upgrade. Every bit of growth waits on a salesperson picking up the phone. The product is good — but onboarding, monetisation and virality are disconnected, manual, and leaking users at every step. We turn that into one system where the product does the selling.

What we build

Five workshops. One self-selling product.

The programme runs as five connected workshops, in sequence. Each is fixed-scope: 3–4h pre-work by Palmgren Angels, a 3–4h working session with your team, and 5–8h of delivery — documented and ready for your developers. They're designed to be built as one system, so we deliver them together as the full programme.

01

Activation Scoring & Segmentation

2 500 €

Define what an "activated" user looks like. Build the segmentation engine everything else is built on.

  • 5-Strike activation model, defined with you
  • 4 user segments: Ghost, Explorer, Closer, Champion
  • Activation event list, prioritised
  • CRM trigger logic per segment

Why first: everything we build after this — onboarding, monetisation, virality — has to serve this definition of an activated user.

02

User Experience Audit

2 500 €

Audit every screen. Turn empty states into conversion points.

  • Every screen audited into a dev backlog
  • Empty states rewritten as conversion prompts
  • KPI hierarchy for leaders and operators
  • Navigation: Capture → Evaluate → Lock
03

Onboarding Engine

2 500 €

From first click to first value — fast.

  • 3-step setup wizard: wireframe, copy, fields
  • Welcome email sequence — 5 emails, ready to send
  • In-app guidance plan, per screen
  • Tool rec: Intercom vs Customer.io, with cost estimate
04

Monetisation & Upgrade Logic

2 500 €

Replace manual sales with automatic upgrade triggers at the right moment.

  • Paywall map: which feature lives at which tier
  • 8–12 automatic upgrade triggers
  • Upgrade UI copy for all paywalls (FI + EN)
  • Free → Pro → Enterprise, without a salesperson
05

Viral Engine

2 500 €

Build the loop where one user brings the next.

  • Viral loop diagram: growth without a sales team
  • Team growth trigger list & invite flow
  • Shareable business case concept
  • Referral programme concept for existing customers

How it runs

The programme begins with activation scoring.

Workshop 01 comes first because everything we build — onboarding, monetisation, virality — has to serve this definition of an activated user. We align on that before building the rest of the system.

Book a discovery call

Pricing

One programme. One price.

The five workshops are built as a single connected system, so we deliver them together as the full programme — everything below is included.

Workshop 01 — Activation Scoring & SegmentationIncluded
Workshop 02 — User Experience AuditIncluded
Workshop 03 — Onboarding EngineIncluded
Workshop 04 — Monetisation & Upgrade LogicIncluded
Workshop 05 — Viral EngineIncluded
Full 5-Workshop Programme12 500 €

Price excl. VAT. Invoiced in agreed instalments across the programme, 14-day payment terms. Additional work at 110 €/hour, agreed in advance.

What you get

  • A product that sells itself — activation, onboarding, monetisation and virality running as one system
  • Revenue on autopilot — Free → Pro → Enterprise upgrades triggered automatically
  • A complete, build-ready blueprint — every screen, paywall, trigger and flow specified
  • A weekly PLG dashboard — 5-Strike scoring, segmentation, your team's command centre

Not included

  • Development & implementation (your dev team's responsibility)
  • Tool licences
  • Large technical integrations
  • Ongoing consulting after the workshops
Growth Engine + SaaS Scaling

For the first time, we know exactly who our best users are and why they convert. Palmgren Angels didn't hand us a slide deck — they built the activation scoring themselves, they're implementing the onboarding rebuild right now, and we've already brought them in to build our Growth Engine next. This is the closest we've come to having a real growth team.

Not sure yet?

Is your SaaS ready for PLG?

Fair question. Before you book a call, take 30 seconds and find out where users are actually leaking. No pitch, no email required to see your score — just an honest read on your PLG gaps.

  • 3 quick questions, instant score
  • Tells you exactly where users are leaking
  • If PLG isn't your bottleneck yet, we'll tell you that too
PLG readiness check · 30 sec test
What's your PLG Score?
3 quick questions about activation, onboarding and monetisation — get an instant score.

Do you know what an "activated" user looks like in your product?

What happens after someone signs up?

How do free users upgrade to paid today?

0
PLG ScoreGet your personalised breakdown by email.

No spam. One email with your PLG breakdown.

Your report is on its way

Check your inbox in the next few minutes — and feel free to book a call in the meantime.

Activation scoring shapes everything that follows.

One 30-minute discovery call. We'll tell you which workshop to start with — or honestly, if PLG isn't your bottleneck yet.

Book your discovery call